Ankmax USB4 Enclosure UC4M2 Quick Guide
Content
1. Packing list
2. Hardware information
3. SSD Compatibility List
4. Install SSD
5. Installation Video Guide
6. Connect Your Device to Your Computer
7. Use by Mac users
8. Use by Windows users
9. Important Notes
10. Common Problems and Troubleshooting
11. Need Help
1. Packing list
When you receive your new product, please check whether the package contains the items listed below. If any items are missing, please contact us as soon as possible.
· USB4 enclosure x 1
· Thunderbolt3 cable x 1
· Rubber fixing buckle x 2
· Thermal pads x 2
· User Manual x 1
2. Hardware Information
· USB 4 Type-C Interface
· LED Indicator
Device Indicator Status Description:
· Steady green light: The device is powered on and an SSD is installed
· Blinking green: Reading and writing
· Green light off: No SSD detected or device failure
3. SSD Compatibility List
Please choose a suitable SSD according to the compatibility list of the SSD.
The Recommended SSDs for Mac devices are the 980PRO and SN750 based on the speed and temperature control of the SSD.
More SSD compatibility list on the official website:
https://www.ankmax.com/newsinfo/2546322.html
4. How to Install SSD
100% tool-free installation of SSD, compact and portable, plug and play, no driver required.
How to Install:
1. Open the back cover of the enclosure in the direction of the OPEN arrow.
2. Insert the SSD into the M.2 slot at a 45-degree angle.
3. Use the included rubber fixing buckle to secure the SSD in place.
4. Snap the tray back into the enclosure in the correct orientation.
If the USB4 enclosure needs to be used at high speed for a long time, the heat generation of the SSD is relatively large. It is recommended to paste the thermal pad of the accessory on the surface of the SSD or the back of the back cover.
The all-aluminum body has good heat dissipation performance, which helps to reduce the internal temperature and maintain the best performance of the SSD.
5. SSD Installation Video Guide
6. Connect Your Device to Your Computer
Note: Please use the thunderbolt3 cable in the package and do not use other cables, otherwise the device may not be recognized or the connection may be interrupted.
If you install an SSD with data, you can use it without any setup.
If you are installing a new SSD, please refer to the following section to initialize your SSD.
7. Use by Mac Users
Mac User’s SSD WITH DATA/FILES
A new icon should pop up on your main screen each time you insert a SSD with DATA/Files.
Click on the Icon to view your SSD.
Note: You can also click on the Finder icon and select your SSD under Devices
MAC User’s NEW SSD SETUP (SSD WITH NO DATA/FILES)
Click on the Search Icon on your toolbar.
Type in Disk Utility and click on it.
Click the icon for your external hard drive located in the sidebar on the left Click
on the Erase tab at the top of the window.
Select the volume format you want and give it a name.
Click on Erase, after the new SSD is formatted, it can be used.
8. Use by Windows Users
WINDOWS PC User’s SSD WITH DATA/FILES
Click on the Start Icon located on the bottom left of the screen and then click on This PC or Computer.
You should get a new drive letter every time you insert a hard drive with data/files.
WINDOWS PC NEW HARD DRIVE SETUP ( HARD DRIVE WITH NO DATA/ FILES )
On your computer desktop, then RIGHT click on This PC or Computer.
Click on Manage
Or click on the Start Icon located on the bottom left of the screen and then RIGHT click on This PC or Computer, Click on Manage
Click on Disk Management
Find an not Initialized disk in the menu, right-click the disk, and click "Initialize Disk" in the drop-down menu.
Note: Disk 0 should be your internal hard drive.
Disk 1 or Disk 2 should be your external hard drive but SETUPS MAY DIFFER.
RIGHT click on Unallocated and click on New Simple Volume.
After the disk is initialized, RIGHT click on Unallocated and click on New Simple Volume.
Go through the Setup Wizard to assign a drive letter.
Complete the configuration according to the default options.
After formatting the hard drive, you can see the new drive letter in my computer.
9. Important Notes：
· Do not directly remove the device being read and written.
· Before you disconnect the device from the computer, be sure to exit it safely, otherwise, there is a risk of data loss.
· When you turn off the computer, hibernate the computer, eject the device, or disconnect the device, the device will automatically go to sleep; access the hard disk again or reconnect, the device will cancel the sleep mode.
10. Common Problems and Troubleshooting
If your computer doesn't recognize the SSD enclosure, no drive letter appears? Please follow the steps below to confirm:
· Confirm whether to install a supported NVMe M.2 SSD. For details, please refer to the SSD compatibility list on the official website.
· For the new SSD, you need to enter the disk management and initialize the SSD before it can be detected and used normally.
· If the USB4 device is not recognized under Windows PC, please visit your PC manufacturer website and update your Windows PC's Thunderbolt firmware and drivers to the latest version.
· If the device indicator is not on, please confirm whether the SSD is installed in place, and try to reinstall the SSD again.
· If the device indicator is still not on, the SSD may be faulty, please try to replace the SSD for testing.
Detailed instructions under Mac devices:
Detailed instructions under Windows devices:
IMPORTANT: Using Ankmax UC4M2 USB4 M.2 SSD Enclosure on Windows PC
The speed is very slow, and sometimes it even gets interrupted?
· Please use the thunderbolt3 cable in the package, or try another USB4/Thunderbolt3 cable.
· Check whether the speed of the copy source is slow; determine whether the interface connected to the computer is a thunderbolt or a USB interface, and try again after changing the interface of a computer.
· Confirm that there is no HUB or Docking connection through Thunderbolt/USB.
· Reinstall the Thunderbolt/USB interface driver officially provided by the computer manufacturer.
· Replace a SSD test.
A special note on the differences in each SSD speed test:
Refer to the comparison table for the speed of each brand of SSD on different Mac devices. Even if the test speed of the same model of SSD with different capacities is different.
· For example, the write speed of PCIe4 SSD 980PRO is 2400MB/S, which is 2 times higher than the write speed of PCIe3 SSD 970 EVO plus of 1200MB/S.
· At the same time, the speed tested on different PC devices is also different. For example, the speed of SN750 on Intel Macbook and M1 Macbook sometimes differs by 700MB/S.
· Due to the performance limitations of the external hard disk enclosure itself, the speed of NVMe SSD in almost all external SSD enclosures at present cannot reach the speed of SSD in PC, basically not exceeding 3000MB/S.
SSD Compatibility：https://www.ankmax.com/newsinfo/2546322.html
11. NEED HELP?
If you need help, please contact us.
Technical Support: Support@ankmax.com
Send Questions Online: www.ankmax.com/lxwm
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