REVIEW/LED INDICATOR

 

 

Connect the power adapter to the back of the dock

 

 

Connect the power adapter to a power outlet

 

 

Connect the USB cable to the back of the dock  

 

 

Connect the other end of the USB cable to your computer USB port

 

 

Insert your hard drive into the source HDD1

 

 

When using a second hard drive, insert it into the HDD2 target

 

 

Press the Power Switch to ON

 

 

You should get White LEDs on HDD 1 and HDD2 when using both drive bays. You should also get a White LED on the Power Indicator.

 

 

When not in use, press the Power Switch to OFF.

 

 

WINDOWS PC HARD DRIVE WITH DATA/FILES

Click on the Start icon located on the bottom left of the screen and then click on This PC or Computer.

 

 

You should get a new drive letter every time you insert a hard drive with data/files.

 

WINDOWS PC NEW HARD DRIVE SETUP

( HARD DRIVE WITH NO DATA/ FILES )

Click on the Start icon located on the bottom left of the screen and then RIGHT click on This PC or Computer.

 

 

Click on Manage

 

 

 

 

 

 

 

 

MAC OS HARD DRIVE WITH DATA/FILES

A new icon should pop up on your main screen each time you insert a hard drive with DATA/Files

Click on the icon to view your hard drive.

Note: You can also click on the Finder icon and select your hard drive under Devices.

 

 

MAC OS NEW HARD DRIVE SETUP

(HARD DRIVE WITH NO DATA/FILES)

 

 

 

 

NOTES

• This is backwards compatible on USB 2.0 and 1.1 with their transfer speeds.

• Please do not remove your hard drive while hard drive is being accessed.

• The dock will automatically go into sleep mode if the connection is left idle for more than 30 minutes.

• Accessing the hard drive will automatically cancel sleep mode and power back up the hard drive.

 

TROUBLESHOOTING/SUPPORT

Power LED does not come on?

• Make sure that you have a tight connection between the power adapter and dock.

• Try it on a different power outlet.

HDD LED does not come on?

• Re-seat the hard drive into the bay.

• Swap the hard drive out with a spare.

Computer does not recognize the hard drive?

• Make sure that you have a tight connection between the dock and 3.0 cable.

• Try the USB cable on a different USB port on your computer.

• New hard drives must be setup, please review new hard drive setup for your OS.

• Swap the hard drive out with a spare. Please contact our Technical Support team if issues continue.

Please contact our Technical Support team if issues continue：support@ankmax.com

 

 

Connect the power adapter to the back of the dock

 

 

Connect the power adapter to a power outlet

 

 

Insert your Source hard drive into HDD 1

 

 

Insert your Target hard drive in HDD 2

 

 

 

Press the Power Switch to ON

 

 

You should get White LEDs on HDD 1 and HDD 2 You should also get a White LED on the Power Indicator

 

 

Quickly press the "Clone" button twice and the clone progress LED indicator will light up to show the progress of the clone

 

 

The cloning progress indicator will display the cloning progress percentage very intuitively

 

 

When cloning is complete, the LED indicator will show 100%

 

 

Power off the dock and remove your hard drives

 

NOTES：
When HDD1 is cloned to HDD2, because all the data in HDD2 is exactly the same as HDD1, including the drive letter of the hard disk.
Therefore, the PC in Windows system only recognizes HDD1, and HDD2 is not displayed in my computer.
At this time, you need to right-click on the Computer and select Manage, click Disk Management, select the unrecognized hard disk HDD2,
Right-click and select Online to display the hard disk information of HDD2.

 

 

NOTES

• All data in HDD 2 will be deleted once offline clone starts.

• We highly recommend backing up all your data first before you clone your hard drive.

• Hard drive with bad sectors might not clone. Simply replace it with a new hard drive.

• If the capacity for HDD 2 is bigger than HDD 1, the capacity remaining in HDD 2 upon completion of the offline clone will show up as Unallocated. Go into Disk Management on Windows/Disk Utility on Mac and allocate the remaining capacity.

 

TROUBLESHOOTING/SUPPORT

Power LED does not come on?

• Make sure that you have a tight connection between the power adapter and dock.

• Try it on a different power outlet.

HDD LED does not come on/ turns off during offline clone?

• Re-seat the hard drive into the bay.      

• Try it on the second HDD bay.

• Swap the hard drive out with a spare.

Cloning process will not start?

• Power off the dock, re-seat drives, power backup and try again.

• Check if the capacity of HDD 2 is larger or equivalent to that of HDD 1. Capacity means the actual space that can be used, instead of the one marked on the product. For example,the actual capacity of a disk marked 1000GB or 1TB might only be 930GB. The actual capacity of a hard    drive is usually different from that on its label.

• You can check the actual capacity of a hard drive in Windows Disk Management/ Mac Disk Utility.

 

Please contact our Technical Support team if issues continue: support@ankmax.com.

 

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