FAQ and Notes: Ankmax UC32G5/UA32G5 5G Ethernet LAN Adapter

Q1：What systems is this ethernet adapter compatible with? Do I need to install a driver?
A: Only compatible with Windows 11/macOS 15 and above/Linux Kernel 5.17 (Not compatible with other systems). 
     You need to install the driver for Windows 11/Linux Kernel 5.17. For macOS, it is plug-and-play.

Q2: Is it only compatible with Apple devices with M3 chips and above?
A: Yes, it is only compatible with M3/M3 Pro/M3 Max/M4/M4 Pro/M4 Max chips;
     It is not compatible with others, such as M1 and M2.

Q3: What are the port requirements for the host device?
A: Your device's port needs to be USB 3.2 Gen2 (10Gbps) or higher. 
     Using an older USB port(such as USB 3.2 Gen1 or USB 2.0) will result in limited bandwidth and will not be able toachieve             5Gbps transfer speed.

Q4: If the computer is set to energy-saving mode, can 5Gb network speed be achieved?
A: No. Turning on energy-saving mode may not achieve 5Gbps network speed. 
    Therefore, if you use it on a laptop, 
     it is recommended that you turn off the energy-saving mode or connect the power adapter.

Q5: Can this ethernet adapter be used with converters,hubs, extension cables, and docking stations?

A: Not recommended. 
     These may not provide enough bandwidth to achieve the expected 5Gbps speeds. 
     Please connect the ethernet adapter directly to the host's USB 3.2 Gen2 (10Gbps) 
     or higher standard port to avoid the speed bottleneck caused by the transfer of intermediate devices.

Compatibility List & Notes